Policies · 4 sources combined
NHIS advances AI capabilities
10.7 billion won project announced
D-23 Deadline December 2 · Deadline for recruiting AI project participating companies
In short
The National Health Insurance Service (NHIS) is advancing its AI consultation and work assistant services.
Participating companies are being recruited until December 2, with a budget exceeding 10 billion won being invested.
AI voice consultation will be improved to better understand customer intentions in their questions.
Key facts
| When | Participating companies are being recruited until December 2, and an explanation meeting for the proposal request was held on the 9th. |
|---|---|
| Who | The National Health Insurance Service is promoting the '2026 Intelligent AX Enhancement Project'. |
| What | The project will enhance AI voice consultation, chatbots, and employee work assistants at a scale exceeding 10 billion won. |
| How | Implementation of intent recognition models, integration of chatbot consultation functions, and expansion of consultation knowledge scope. |
What it means for me
Citizens using NHIS consultation services may experience more accurate AI voice consultation and chatbot responses.
